help please....updated but still crashes

Hi...I just got gal civ II and it crashed when I first tried to play. I updated and it still crashes. Here is my debug. I would really appreciate any help.

Debug Message: Version v1.31 last updated on: Wed Sep 13 18:41:18 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 10/20/2006, 23:55:55
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: JON
Operating System: Windows XP Professional (5.1, Build 2600) (2600.xpclient.010817-1148)
Languages: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
System Model: VT82C694T
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Celeron(TM) CPU 1100MHz, ~1.1GHz
Physical Memory: 384MB RAM
Page File: 139MB used, 1231MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce4 MX 4000
Manufacturer: NVIDIA
Chip Type: GeForce4 MX 4000
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0185&SUBSYS_00000000&REV_C1
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: NOKIA 447Za
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9147
Driver Date: 8/11/2006 21:42:52
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Sound Agent 2 for Audio Set
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: QVE\psa500
Manufacturer ID: 1
Product ID: 100
Driver Name: psa500.sys
Provider: Philips
Driver Version: 5.00.0006.0077
Driver Date: 9/20/2003 11:22:20
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: VIA Audio (WAVE)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1106&DEV_3058&SUBSYS_45111106&REV_50
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97via.sys
Provider: Microsoft
Driver Version: 5.10.0000.3521
Driver Date: 8/17/2001 12:20:16
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Philips Audio Set
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\Vid_0471&Pid_0111&Rev_0402&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: usbaudio.sys
Provider: Microsoft
Driver Version: 5.01.2600.0000
Driver Date: 8/17/2001 14:01:12
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Disabling multisampling.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce4 MX 4000
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default/Data/*.str
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Movies\*.bik
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Movies\techs\*.bik
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Gfx\*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\sfx\*.wav
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Music\*.mp3
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\*.xml
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\ShipComponents\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\me\My Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\PlanetDescriptions\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\me\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Events\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Invasions\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Scenarios\*.gc2scenario
819 views 1 replies
Reply #1 Top
Why do you have 3 sound devices? And all of the audio drivers are very old. You should try and update them, and remove any sound devices you are not actually using.

Your video card is below game requirements, and I am not sure how well the game runs on Celeron processors. All in all, it looks like your system is somewhat below specs for this game.

It also looks like you are running original Windows XP, with no service packs. Which means there are a lot of updates you should be considering.