So far my only complaint is how they handled the forum transition. One day I tried to get on the forums and got a "The page cannot be found." Tried to go to the main site (www.sinsofasolarempire.com) and it was just like a picture or something and all the navigation was stripped off. No warning, no announcement, no explanation, just GONE. I didn't know what was going on. So I dug around the site a bit (they didn't totally disable ALL of the pages
) and managed to find a link to the stardock forums which were clearly nowhere near ready to be put into use.
Once I found them it didn't take long to figure out what was going on. Sins had a publisher! So I was very happy for that because it meant that things were moving along. So, despite this place being a mess, I registered and made this post then told the other HW junkies the good news and gave them the link to the new forums.
So then what do you do? You say "oh crap, they found us" and lock the place down. Now some of us have been following this game since November of 05. Some even longer. It just felt really crappy to be suddenly given the cold shoulder after all that time and it seriously curbed my enthusiasm.
The very least you could have done would have been to lock down the old forums and put an announcement "New forums coming soon!" Better yet you would have just left the old ones alone and announced your intentions, making the change only when the new forums were ready. What you really SHOULD have done was to just wait a few more days till the new forums were ready and THEN made the announcement and disabled the old forums. I wonder how many of the old forum members are still staring at that "The page cannot be found" page and wondering what the heck happened.