Crashing on saving new ships

from GalCiv2 Forums
Help! I'm not technologically literate. I can tell you this: I create a new ship, name it, hit save - and nothing happens. So, I hit done and get the message that all changes will be lost. Who cares, since it's not saving anyway? Hit OK. Game crashes.

Since the ship design tool is one of the best features of this game, I'm upset. Love the game after only one day of playing - but without this feature it's worthless to me because I don't like the AI deciding what I should have on my ships.

My video card (a Radeon ATI 3500/5500) has the latest drivers. I read in known bugs to use the debug.err, but I don't know how. It IS possible that my page file is too small, but I don't know how to enlarge it.

Any help would be appreciated. Thanks!
847 views 4 replies
Reply #1 from GalCiv2 Forums Top
Please go to C:\Program Files\Stardock\Totalgaming\GalCiv2 (or wherever you installed the game at), open the debug.err file you find there in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem.
Reply #2 from GalCiv2 Forums Top
Ahh, I see how that works now.   

Here's the debug info. Thanks in advance! This game is great if I can get it to work properly!

P.S.: Downloading v1.2 is not much of an option for me unless necessary. I'm on rural dial-up and the 35.5mb download is at least 8 hours of straight downloading. I often can't keep a connection that long (I'm VERY rural and still on antique copper phone lines).

Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 9/4/2006, 12:39:23
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: D67TNX61
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 4700
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Physical Memory: 1022MB RAM
Page File: 164MB used, 2292MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X300/X550 Series
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X300/X550 Series (0x5B60)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B60&SUBSYS_03021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6614
Driver Date: 5/3/2006 11:51:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01811028&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.4060
Driver Date: 4/9/2004 13:41:30
Type: WDM
Other Drivers:
Acceleration Level: 3
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Reply #3 from GalCiv2 Forums Top
Your system looks to be fine, but the running v1.0 is likely a problem.

If the download is an issue, you can try using Stardock Central, which should give a smaller download size (and IIRC it supports resume as well). Or if you've got a USB drive or know someone with a better connection, you can download it elsewhere. In any case, that is the most likely solution.
Reply #4 from GalCiv2 Forums Top
Download this program, it will let you pause and resume if your connection fails:

Flashget 1.72(for pausing and resuming later)">Link

and then download this GalCiv2 1.2 Patch with Flashget, if your connection fails, just reconect later, and resume the download:

GalCiv 2 1.2 Patch from gamespot.com"

Post if you got more problems getting this patch, and remmember that 1.3 comes on thursday, so youll need to get that 1 when it comes out.


Enjoy
Monc34