Help

Hi all sorry to be a complainer but ive owned this game a week and its caused me nothing but trouble game keeps rebooting py pc after a cple turns ive been online to all sorts of forums pertaining to this game and it seems to be a unanomous prob but heres my debug file if it helps maybe u can tell me something i dont know. Debug Message: Version v1.2 last updated on: Mon Jun 12 18:04:26 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 9/1/2006, 18:35:04
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: YOUR-8ABC512DA0
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: PY060AA-ABG a1120a
BIOS: v3.04
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz
Physical Memory: 760MB RAM
Page File: 281MB used, 1575MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Intel(R) 82915G/GV/910GL Express Chipset Family
Manufacturer: Intel Corporation
Chip Type: Intel(R) 82915G/GV/910GL Express Chipset
DAC Type: Internal
Key Device: Enum\PCI\VEN_8086&DEV_2582&SUBSYS_2A28103C&REV_0E
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: HP vs17 flat panel monitor
Monitor Max Resolution: 1280,1024
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.4299
Driver Date: 4/6/2005 09:38:44
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08800000&REV_1008
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5172
Driver Date: 9/23/2005 18:56:28
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): Intel(R) 82915G/GV/910GL Express Chipset Family
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask Movies\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask Music\*.mp3
Debug Message: No files found matching mask Event Music\*.mp3
Debug Message: No files found matching mask Sfx\*.wav
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Owner\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Owner\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Owner\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Owner\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Owner\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Owner\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 18 x 18
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: BuildShip: Cannot build ship type 13-Constructor M9-9 at Scottlingas III - No open slots
Debug Message: BuildShip: Cannot build ship type 15-Freighter M9-9 at Paulos I - No open slots
Debug Message: StackedShipsWnd: Cannot find OBJID Stacked_Logistics_Value
Debug Message: StackedShipsWnd: Cannot find OBJID stacked_Fleet_More_Button
Debug Message: Destroying ship Korx Troop Transport M4-5 1069. Orbiting: 1
Debug Message: Was Orbiting: Cobra III
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: BuildShip: Cannot build ship type 13-Freighter M9-9 at Scottlingas III - No open slots
Debug Message: BuildShip: Cannot build ship type 15-Frigate M9-9 at Paulos I - No open slots
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: AI: Dominion of Korx blackmailed Andians for $ 2420!
Debug Message: BuildShip: Cannot build ship type 13-Freighter M9-9 at Scottlingas III - No open slots
Debug Message: BuildShip: Cannot build ship type 15-Freighter M9-9 at Paulos I - No open slots
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: BuildShip: Cannot build ship type 13-Constructor M9-9 at Scottlingas III - No open slots
Debug Message: BuildShip: Cannot build ship type 15-Frigate M9-9 at Paulos I - No open slots
Debug Message: Destroying ship Scout Ship M0-1 2375. Orbiting: 1
Debug Message: Was Orbiting: Snathi IV
Debug Message: Destroying ship Drath Troop Transport M5-8 1654. Orbiting: 0
Debug Message: Destroying ship Snathi Constructor M2-7 1568. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: BuildShip: Cannot build ship type 13-Freighter M9-9 at Scottlingas III - No open slots
Debug Message: BuildShip: Cannot build ship type 15-Constructor M9-9 at Paulos I - No open slots
Debug Message: Andians (16): Researching: Xeno Research
Debug Message: Random Event: Begin
Debug Message: Random Event Check: Gaia
Debug Message: Random Event: Phoenix
Debug Message: Random Event: End
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog: 2
Debug Message: Yearly Status Dialog 2c
Debug Message: BuildShip: Cannot build ship type 13-Freighter M9-9 at Scottlingas III - No open slots
Debug Message: BuildShip: Cannot build ship type 15-Freighter M9-9 at Paulos I - No open slots
Debug Message: Dark Yor (17): Researching: Stellar Cartography
845 views 3 replies
Reply #1 Top
A rebooting PC is usually more likely hardware related. Normally a simple game crash will not bring down the computer, just the game to dump you back at the desktop.

You might try updating drivers first. Your video drivers are rather old.
But there is nothing in the debug that I can see that indicates a major error.

Are you running on a laptop, or have integrated graphics on your motherboard?

This game is highly hardware intensive and CPU usage goes through the roof. You may even have an overheating problem, since the CPU is pretty much maxed out, especially when you first load up a game. It looks like you loaded a saved game, and crashed a couple turns in. A CPU or GPU overheating can cause that kind of crashing, and your video probably does not have very good cooling. Do you have Throttle Frame Rate checked on in the Options/Video setup? If not, it may keep the video chip a bit cooler if you turned it on.

A dev might also suggest you download and install a program from Stardock Central called SmartException. It will run in the background and record information about the crash that may help determine the cause, since the debug file is not indicating much at this point.

Reply #2 Top
Firstly: This is the "official" forum for the game, and the first place you should really go.

Secondly: irc.stardock.com is the BEST place to go, since that's the IRC. Join channel #galciv and poke a developer to help you.

Like moosetek said, a reboot is a hardware problem, when GC2 does crash it's normally a CTD. Make sure nothing is overheating, and use smartexception to see if there is a code issue.
Reply #3 Top
It sounds like your computer is doing something that would cause a "Blue Screen of Death" but is configured to automatically reboot instead. BSODs are usually a sign of a hardware or driver problem. You can see if there is a BSOD by doing the following:

Go to Control Panel->System Properties->Advanced Tab->Startup and Recovery Settings->uncheck "automatically restart" under System Failure. Then try running GC2, and chances are when it crashes instead of rebooting you'll get a blue screen with an error. Write down the information in the marked parts of the screen (the actual things it says will vary):




Then report back here. Ususally a quick google search of the error message will tell you what sort of hardware/driver problem you'r elooking at.