Crash on Startup to Partial Black Screen

When I start the game it crashes to a black box which takes up about 3/4 of my screen. It appears as if the game is attempting to resize my screen to a smaller size because of monitor flickering. I can still see my desktop icons around the right and bottom edge of this box.

I have already tried to remove the prefs.ini file with no luck. The game worked before updating to Version 1.2.

Debug Message: Version v1.2 last updated on: Mon Jun 12 18:04:26 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 8/10/2006, 03:35:10
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DOWNSTAIRS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: synergio
System Model: n/a
BIOS: Award Medallion BIOS v6.0
Processor: Intel(R) Pentium(R) 4 CPU 1700MHz
Physical Memory: 768MB RAM
Page File: 458MB used, 2266MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9800 XT
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9800 XT AGP (0x4E4A)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4E4A&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1920 x 1440 (32 bit) (60Hz)
Monitor Name: Cornerstone p1500
Monitor Max Resolution: 1600,1280
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6626
Driver Date: 7/18/2006 22:58:29
DirectX Acceleration Enabled: Yes

Display device 2:
Device Name: \\.\DISPLAY2
Card Name: RADEON 9800 XT - Secondary
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9800 XT Secondary AGP (0x4E6A)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4E6A&SUBSYS_00031002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Philips 107S (107S2)
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6626
Driver Date: 7/18/2006 22:58:29
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy 2 ZS Audio [B800]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.1164
Driver Date: 12/8/2005 11:55:46
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Bluetooth Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: {95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTAUDIO
Manufacturer ID: 1
Product ID: 100
Driver Name: btaudio.sys
Provider: WIDCOMM Inc.
Driver Version: 1.04.0002.0008
Driver Date: 7/1/2003 12:19:20
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Plantronics Headset
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\Vid_047f&Pid_0ca1&Rev_0004&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: usbaudio.sys
Provider: Microsoft
Driver Version: 5.01.2600.2180
Driver Date: 8/4/2004 02:07:55
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
593 views 2 replies
Reply #1 Top
You have 2 displays.
I think GalCiv only works with Monitor 1, and your resolution on that monitor may be set too high.
Reply #2 Top
UPDATE: I lowered my display resolution to 1600x1200 and the game works perfectly now.

I do not understand why a modern game can not resize my display for me like every other game on the market. This kind of problem reminds me of fighting with old VESA drivers and config.sys hacking in the bad old days.

Thank you for pointing me in the right direction.