Yay! OfficeMax does away with most mail-in rebates
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JoeUser Forums
JoeUser Forums
I really can't wait for other vendors and businesses to follow OfficeMax's lead in this area and send the old traditional mail-in rebates the way of the dinosaurs and other relics of the past.
News.com.com had this report: OfficeMax bids farewell to mail-in rebates in the last day or two (at the time I write this) about the elimination of most mail-in rebates at OfficeMax.
OfficeMax has worked with vendors to instead offer "in-store discounts" and other discounted pricing that still gives customers the benefits of lowered pricing without the hassles and inconvenience of mail-in rebates.
The article notes:
The decision was the culmination of almost uniformly negative feedback regarding the lengthy and often-frustrating process of mailing in a rebate form and proof of purchase, followed by weeks of waiting for a check, a company spokesman said on Friday.
"Rebates were the No. 1 customer complaint we were getting," said Ryan Vero, OfficeMax's chief merchandising officer.
Customers would often call the company or question store staff as to the whereabouts of their reimbursement checks, Vero said. Because OfficeMax has no control over rebates--they come from the product manufacturers--the company decided it "needed an easier way to do this."
On the plus side, a little later in the article is a note saying that Best Buy is working to eliminate most mail-in rebates in their stores and expects to have the job finishing in a few years.
News.com.com had this report: OfficeMax bids farewell to mail-in rebates in the last day or two (at the time I write this) about the elimination of most mail-in rebates at OfficeMax.
OfficeMax has worked with vendors to instead offer "in-store discounts" and other discounted pricing that still gives customers the benefits of lowered pricing without the hassles and inconvenience of mail-in rebates.
The article notes:
The decision was the culmination of almost uniformly negative feedback regarding the lengthy and often-frustrating process of mailing in a rebate form and proof of purchase, followed by weeks of waiting for a check, a company spokesman said on Friday.
"Rebates were the No. 1 customer complaint we were getting," said Ryan Vero, OfficeMax's chief merchandising officer.
Customers would often call the company or question store staff as to the whereabouts of their reimbursement checks, Vero said. Because OfficeMax has no control over rebates--they come from the product manufacturers--the company decided it "needed an easier way to do this."
On the plus side, a little later in the article is a note saying that Best Buy is working to eliminate most mail-in rebates in their stores and expects to have the job finishing in a few years.
