My games not starting

What do i do to fix it

My game screen is not loading and I have uninstalledit and reinstalled it 2 times now
and still doesn't work
The main srceen comes on but as soon as i move the mouse it shuts down and leavs me at my disktop
How do it fix it, or how do i find out whats wrong with it
1,311 views 4 replies
Reply #1 Top
Go in Windows Explorer to Program Files/Stardock/Totalgaming/GalCiv2 or Program Files/Stardock/GalCiv2 (whichever the game was installed in) and open the file debug.err you find there with notepad. Copy everything in that file to a post here, and we can help diagnose your problem.
Reply #2 Top
Debug Message: Version v1.0 last updated on: Sat Feb 4 16:26:34 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 6/5/2006, 13:40:30
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: T6W0L2
Operating System: Windows 98 (4.10, Build 2222) A
Languages: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: n/a
Processor: AMD Athlon(tm) XP 1800+, MMX, 3DNow, ~1.5GHz
Physical Memory: 256MB RAM
Page File: 158MB used, 1634MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\Display1\U0
Card Name: NVIDIA GeForce2 MX/MX 400
Manufacturer: NVIDIA
Chip Type:
DAC Type:
Key Device: Enum\PCI\VEN_10DE&DEV_0110&SUBSYS_00000000&REV_B2\000800
Display Memory: 63.5 MB
Current Display Mode: 800 x 600 (16 bit)(default refresh rate)
Monitor Name: SyncMaster
Monitor Max Resolution: 1600,1200
Driver Name: nvdisp.drv
Driver Version: 4.14.0010.7772
Driver Date: 6/15/2005 17:20:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: VIA AC'97 Enhanced Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_47104005&REV_10\BUS_00&DEV_11&FUNC_05
Manufacturer ID: 1
Product ID: 100
Driver Name: viaudio.SYS
Provider: VIA Technologies, Inc.
Driver Version: 5.12.0001.3100
Driver Date: 11/17/2000 01:00:00
Type: WDM
Other Drivers: viaudio.SYS
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Game Compatible Device (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: MODEMWAVE\GENERIC_SOFTK56_DATA_FAX_VOICE_SPEAKERPHONE_CARP\CXT&VEN_14F1&DEV_2F00&SUBSYS_200414F1&PCI&VEN_14F1&DEV_2F00&SUBSYS_200414F1&REV_01&BUS_00&DEV_0A&FUNC_00
Manufacturer ID: 1
Product ID: 89
Driver Name:
Provider: Generic Modem Audio
Driver Version:
Driver Date:
Type: Emulated
Other Drivers: serwave.vxd
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Voice Modem Wave #00 Line (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: MODEMWAVE\GENERIC_SOFTK56_DATA_FAX_VOICE_SPEAKERPHONE_CARP\CXT&VEN_14F1&DEV_2F00&SUBSYS_200414F1&PCI&VEN_14F1&DEV_2F00&SUBSYS_200414F1&REV_01&BUS_00&DEV_0A&FUNC_00
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider: Generic Modem Audio
Driver Version:
Driver Date:
Type: Emulated
Other Drivers: serwave.vxd
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Forcing a supported type.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce2 MX/MX 400
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 16 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 1234dc
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Reply #3 Top
You're running on v1.0. Update to 1.11 to start with. I don't know if that'll help, but it certainly won't hurt.
Reply #4 Top
Update the game to version 1.11
Change screen rez outside of the game to 1024x768
Change colour depth to 32bit
Update the video card drivers
Update the sound drivers