Game refuses to load.

I just bought the game today. I got it home, updated it to 1.11, activated it, and it won't run. Just shows a 1024x768 black box on my desktop. I have to kill the process in Windows XP SP2's task manager. The GalCiv2 process shows 0% CPU usage and only 8MB of RAM usage.

I even tried to download the 1.2 beta 1 patch. No luck, same problem.

I have an AMD 64 3500+, 2GB DDR RAM, Nvidia Geforce 6600 GT w/ 128MB DDR (v91.28 drivers installed), Nvidia Nforce 3 audio chipset, etc etc. I already emailed support, but it being a holiday, I don't expect a response for a while and I *REALLY* want to play this game.

Here is my debug.err:

Debug Message: Version v1.2 Beta 1 last updated on: Fri May 26 19:38:18 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/29/2006, 16:21:04
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: KJHKJDGFGFDREEF
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.060210-1526)
Languages: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz
Physical Memory: 2048MB RAM
Page File: 415MB used, 3014MB available
Windows Dir: C:\WINNT


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 6600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00F1&SUBSYS_00000000&REV_A2
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Dell 1905FP (Digital)
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9128
Driver Date: 5/18/2006 23:35:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: NFORCE_VAD
Manufacturer ID: 1
Product ID: 100
Driver Name: nvapu.sys
Provider: NVIDIA Corporation
Driver Version: 6.14.0442.0030
Driver Date: 5/25/2004 15:58:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
994 views 3 replies
Reply #1 Top
First of all, get rid of the beta drivers and install the WHQL drivers.
Then see if it still has a problem.
Reply #2 Top
I solved the problem by going into the prefs.ini and changing the default resolution to 1280x1024, which is all my 19" LCD supports. Thanks for the suggestion though, but I think I'll keep the new drivers.
Reply #3 Top
Good. I'm glad you found the problem. With that debug.err it was impossible to see what res the game was trying to use.