No Cursor on Game Main Menu and Game wont load! Any Ideas?

When i start the game and get into the main menu my cursor doesn't show up. Then when i manage to hit conitune (it lights up when my invisiable cursor goes over) the game crashes after its done downloading. I've updated all my graphic drivers and i have the min requirements. Does anyone have any idea what the problem is? BTW while i'm posting this, how long does it take for shipping to get to Ontario Canada?