Help. Game not loading

Debug keep saying "Debug Message: Error flipping back buffer to primary buffer."

I have loaded and unloaded the game already. I seem to meet the system requirements. I am now running 1.11.

I can run the tutorials and create the new game but once it starts creating the galaxy/game it seems to hang. When I check the debug I get :
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error

Over and over. What do I need to do to fix this? Thanks
3,557 views 11 replies
Reply #1 Top
Are your video drivers up to date? Post the rest of the debug.err please.
Reply #2 Top
Debug Message: Version v1.11 last updated on: Mon May 8 11:15:04 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/24/2006, 07:03:51
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: 13028249P
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite 5205
BIOS: v1.50
Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 2.00GHz
Physical Memory: 512MB RAM
Page File: 261MB used, 986MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce4 460 Go (Toshiba)
Manufacturer: NVIDIA
Chip Type: GeForce4 460 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0177&SUBSYS_00011179&REV_A3
Display Memory: 64.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.13.0010.3639
Driver Date: 8/15/2002 16:14:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: YAMAHA AC-XG WDM Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_00021179&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: yacxgc.sys
Provider: YAMAHA CORPORATION
Driver Version: 6.13.0010.3152
Driver Date: 7/24/2002 19:42:34
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Reply #3 Top
That's probably the problem - your video and sound drivers are both dated 2002. Try updating them and see if that helps.
Reply #4 Top
I will copy and paste the reply i gave to a guy who had a Geforce 440 go with the same problem, since i didnt get any feedback from him, i cant tell you if it worked on his card.


I had a Toshia laptop sporting a 420 go up untill last year, try the 60.XX (66.93 worked for my card) range of nvidia video drivers for your laptop, theres an nvidia driver archive around somewhere, even though they say the gefore 4 go series isnt supported they do infact work. Nivida doesnt officially support the geforce 4 go series, it relies on the manufacturers to release drivers but none of them do for the go series. Also try drivers for the FX go series cards if that doesnt work.

Incidently all the latest versions of the nvidia drivers (as linked above) refuse to install with a geforce 4XX go series card, atleast the the 80.XX series drivers i tried.

On a side note: Im not entirely sure if GC2 required pixel shader 1.1 support, it probably doesnt but if it does, your card wont be able to run the game no matter what drivers your using. Anyway I can guarantee the 66.93 drivers to work and at the same time they should improve framerate across the board, on other games. I think they were released in 2005, so they should work with GC2.

Forgot to mention that when you do come to installing that new driver, uninstall the old one first or the new one is guaranteed not to work properly.
Reply #5 Top
Jamest65 , Toshiba says this is the latest (only) drivers. NVidia sys Toshiba is the place to go. If you have a newer driver for Satellite 5205-S703 please include the link.

Misin - thanks
Reply #6 Top
You realise that Toshiba is either wrong, or you can't play the game. Older than 2004= unplayable. Just doesn't support the directX. You'll need to find some unofficial drivers or buy a new video card. I can't help here, I don't do Nvidia drivers, only ATI.
Reply #7 Top
Here's the driver archive

Link

Theres also a quadro mobile 80 series driver at the top, it sounds like a laptop driver, so it might be worth a shot on the off chance it might work. Since nvidia drivers are unified, backwards compatability and all that, probably wont work though. And dont get too hooked up on the make/model of the laptop when looking for drivers concentrate on the card.

Reply #8 Top
Thanks for the help. None of the 70 or 80 series would work (woudl not even let me run set up as it found hardware not compatible). The 60s did not fir much better. On the Toshiba site there were satellite cards but they di not do any better. After many tries and a few wierd screen results later I am back where I started. I guess the issue is I do not have a direct X 9.0c compatible card. I have run direct X games in the recent past (thought some were 8 and even 9). and the tutorial completely works.

The main issue I guess now is I am out the $$ as I talked to Best Buy and they say due to copyright laws only the manufacturer can refund the $$ and sotre credit is not allowed. Kinda sucks as this was a BDay present.

Anyone know how I can reach help from Stardock direct (either for more viedo help or to see about the possibility of getting some credit or something)?
Reply #9 Top
I stand corrected. The requirements on the box are:
Windows XP,
Pentium III 800,
256 RAM,
32MB Direct X 9.0c

The debug (if I am reading it right) I have:
Windows XP,
Pentium(R) 4 - M CPU 2.00GHz,
512MB RAM,
64.0 MB DirectX 9.0c
Reply #10 Top
I dont understand that 66.93 driver should work, since it worked on my old 420 go and you have a same series card it should work for all geforce 4 go's. Is the driver installed and working or is it just not running GC2, because if it is the latter then its game over.

Make sure youve uninstalled the old driver, check in the display properties>settings>advanced>Geforce 460 go>Adapter>properties>Driver, then find out what driver version is installed, if it still says the old one then 66.93 didnt install correctly. It took me ages the first time to get rid of my old 2002 driver before i was able to get 66.93 working the first time i tried it. You can also try direclty overwriting the driver by installing the new driver files over the old one, you can see where the old drivers files are located under driver details, i remember this being a problem i had to deal with. Normally installing drivers are a snap except in this instance.
Reply #11 Top
Yeah 66.93 actually would install but it lead to 'scroll flashes.' Basically when I went to a different page or scrolled the screen had a terrible flicker. So annoying I gave up on just trying to add abilities. No way I could play the game even if it did work. I also have gotten a reply back from Toshiba that installing drivers outside the ones supported could 'cause issues in other areas that we would not be able to predict or support.' I have left email with Gal Civ II support and will wait to hear back.