HELP PLEASE: GAME OPENING SCREEN/MENU PROBLEMS

there's some issues with the starting cinematic and menu screen

Alright, it worked fine when I installed it initially, then the next day (Today) I open the game and see the cinematic just white or all black (DEFINITELY not how it was last night). I downloaded 9.0c of DirectX and updated my NVidia Driver for my computer. Thinking this would solve the problem, it didn't solve it at all. All the text is all over the place, the menu screen to pick from saved games and to start a new one and such is all screwed up, I have to run my mouse at the top of the screen to even select anything, not to mention some of the buttons have no names.

Could someone please give me some insight on what the problem is and how to fix it?

thank you for your time.
1,861 views 3 replies
Reply #1 Top
Please post a debug.err, so we can see what the issue is.
Reply #2 Top
How can I get this debug.err if I can't even access anything in the main menu or anything?
Reply #3 Top
The debug.err file is located in your galciv2 program folder.
This is usually C:\program files\stardock\totalgaming\galciv2

Just open the file in a text editor like Notepad, and copy and paste the contents here.