Serial Number
Things that are not the cause of the problem:
- It is not the collectors addition.
- It is not a european copy with messed up serial #s.
- I am able to read and copy the serial # correctly.
Suggestions?
Thanks,
Chubain
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
Just expanding the information:
If you are in Europe, have the English retail box from Paradox and only have a serial number beginning with "GC2-" then click here to obtain the correct serial number
If you have purchased the Italian version then click here to obtain a fixed serial number (the Italian distributer only printed part of the serial number).
If you do not fall into one of the above categories and are having problems with registering your serial number please send an email to me at [email protected] (please include your email address, nickname, serial number and describe the error you are receiving).Welcome Guest! Please take the time to register with us.