Need help with activating Bonus Pack

Need help with activating Bonus Pack offline.
This retail version from Best Buy; I have sent in needed info to [email protected] but was sent an email that stated that the serial number was incorrect.

If someone from Stardock could help me I would be grateful.
Thank you.
3,410 views 3 replies
Reply #1 Top

I will make sure someone from support sees this post.

Sorry for the inconvienence...hopefully it gets cleared up quickly

Reply #2 Top

Brian,  Can you send me the same email you sent to support so I can try and look into this issue as well.  Please send it to [email protected]

Reply #3 Top
Was the activation cleared up?.
I checked my email and did not see any activation serial number.
Thank you.