download account problem

from GalCiv2 Forums
I seem to be having a problem DLing the final part of Galciv II data files today... it was fine yesterday but I'm getting a account information invalid message... here's the log:



-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.29a.374, build: 117

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: NVIDIA GeForce 6800 GS
Driver Version: 8.2.1.2
System Dir: C:\WINDOWS\system32
Time / Date: 12:34:01 -- Tuesday, February 21, 2006

-- [Installing] -----------------------------------------------------
Server: http://sdcentral4.stardock.com
Server Dir: public
Network Id: drengin
Name: Multimedia for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 1.0.042
Type: production
Reg Key: GalCiv2
Install Dir: C:\Program Files\Stardock\TotalGaming\GalCiv2
Exe:
Last Updated: 02/02/2006

-- [Account] --------------------------------------------------------
First Name: Joseph
Last Name: Fernandez
Email: [email protected]
Error: Attempt: 1 | Account information invalid
Error: Attempt: 2 | Account information invalid
Error: Attempt: 3 | Account information invalid
Server: Using other server http://sdcentral.stardock.com
Error: Attempt: 1 | Account information invalid
Error: Attempt: 2 | Account information invalid
Error: Attempt: 3 | Account information invalid
Result: Installation failed (9)
11,528 views 6 replies
Reply #1 from Stardock Forums Top
I am having that same issue and now StarDock Central is not even showing GalCiv 2 for download. I only see demos. Am I doing something wrong?
Reply #2 from Stardock Forums Top
hmm... now multimedia is removed from the list entirely... it's possible that they're in the process of updating for release and that's causing the issues...
Galactic Civilizations IV
Reply #3 from Stardock Forums Top
I guess it's possible. Can you still see the game there though. I just purchased it today and I started downloading and now I can't even see the game.
Reply #4 from Stardock Forums Top
One of the mods on stardock, irc, said that he was in the process of pushing all the files out and that it would be up later.
Reply #5 from Stardock Forums Top
I see the game but probably only because I downloaded the main game, movies, and tutorials already...
Reply #6 from Stardock Forums Top
I see the game but probably only because I downloaded the main game, movies, and tutorials already...